For clarity, the concept of faulty does not include stains from a lamb dhansak you have spilled down yourself after consuming 8 pints of lager.īefore making a return, please email me with your order number, tell me what you're sending back and what you want to happen - a refund, or a different size/colour/design. If your item is in any way faulty then please contact me immediately, send a photo of the issue and I will get a replacement organised. And we don't want to upset the karma pixies now, do we? Wearing it down the pub on a Friday night out, getting it covered in Guinness and setting light to it via a badly rolled reefer, then returning it on Monday, is understandable, but not allowed by the karma pixies who govern our lives. When returning an item it must arrive with us in it’s original condition. If you need to change size or colour or design, or just fancy a refund, its all cool.
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